Email is an essential part of communications for most businesses. The speed with which you reply to emails sends a message about your company. This is true even about emails sent within your firm.
2-day turnaround suggested by GTD guru
I was surprised to read that the folks at the David Allen Company, the business of the Getting Things Done guru, has a policy of requiring a two-day response to emails. As explained in “Best Email Practices for Teams,”
…responding doesn’t mean completing the action. It may just be a simple acknowledgment of “I’m on it” so the other person can relax about it.
That seems slow to me, which prompts this month’s poll.