Think about your reader if you want your communications to get results.
When you want the recipient of your email or letter to act on your information, heed the following advice from Lee Wood, as quoted by Kenneth W. Davis in The McGraw-Hill 36-Hour Course: Business Writing and Communication.
…give me the information in the order I can use it.
For example, don’t start by talking about the envelope you’ve enclosed with your letter.
Instead, first ask your client to read the form and then sign it in the spots you’ve marked with a big red X. Only then should you ask the client to mail it in the self-addressed, stamped envelope.
Be kind to your readers. It’ll pay off in better results and relationships.
Want to learn more about writing better emails and letters? Check out my presentation, “Writing Effective Emails.”